Frequently Asked Questions

Choosing the right web hosting company could sometimes equate to finding a needle in a haystack. With an astronomical number of web hosting companies out there, the entire process of finding a good web host can prove to be a daunting task. We have collated a list of frequently asked questions by web masters as these concerns and issues may be faced by many web masters who are on the look out for a quality and professional web hosting company.

Q. What control panel should I look for in a web hosting company?

A. Every hosting package comes outfitted with some type of control panel, which allows the user to configure their hosting packages as well as fine tune various settings of their hosting account. Typically, a control panel should be accessible through a secure web page. The most commonly used control panels include Helm, Cpanel, Hsphere, Plesk, and Ensim. The most common is Cpanel, which only runs on Linux. Most beginners and other users would be more suited to Cpanel, as it runs on the cheaper platform of Linux.

Q. What about a POP3 account?

A. If you require sending and receiving of emails, POP3 accounts naturally become a significant component of your hosting account. You will need enough POP3 accounts for the amount of email addresses that you wish to assign to other people. Many web hosts would readily offer their customers "unlimited POP3 accounts".

Q. How about spam and virus issues?

A. The level and quality of security offered by web hosts would of course vary. These could include auto responders, spam filters, even anti virus protection. These features are usually included within the hosting package and do not come at any additional costs. Ensure that your host is offering you maple flexibility if you would want to include any additional features and tools within a given package.

Q. What should I look for in a hosting plan if I plan to run my own online store?

A. For running an online store, the web master would first and foremost require an SSL certificate for their website. This is required to process all online credit card transactions. This essentially comprises of a third party that takes care of each and every transaction, for a small percent fee, thereby eliminating the need for added server security features or tools. You also need to ensure that the server as well as the software is capable of running the script you have for your shopping cart.

To conclude, it is best to go for a web host that offers quality services and hosting products, high-end technology, unsurpassed and prompt customer services, technical and customer support, affordability and flexibility. It is best to opt for a company that has been in the industry for a while and has garnered considerable credibility and reliability in the market among both customers and critics alike. With some amount of research and analysis, you would be well on your way to availing the benefits of a quality website hosting service

After you register your domain name, the next step is to arrange for some kind of Web hosting service. I'm going to assume you don't want to run your own Web server, which is much more complex than building a Web site and not necessary for anyone who isn't running an extremely large Web site. How do you find a Web host with all the features you need for your Web site? And, how do you even know what to ask?

The best place to look for a Web host is also the most obvious: Look online! If you search for Web hosts in a search engine, you find millions of matches to choose from. For more qualified recommendations, ask around and get references from people you trust, especially those with Web sites you admire. After you narrow your options, shop around. Running a Web server is an increasingly competitive business, and not all companies offer the same features. Before you select a Web host, consider what you want on your Web site and make sure that you find a service that meets your needs. Your goal is to find the provider with the best collection of services within your budget. The following sections highlight a few questions to ask as you explore the features that different services offer.

How much do you charge?

Choosing a Web host is a little like choosing a cell phone company or a long-distance carrier. In theory, all phone companies provide the same capability to make a phone call, but as you probably know, in practice, they offer vastly different rate plans and special services.My best advice is to get a good start on the development plan for your site before you shop around for a service provider so that you know which kinds of services you need. You might decide, for example, that you want 24-hour technical support so that you can get help at night after work, but you don't want to pay extra for secure financial transactions because you don't plan to sell products online.

Do you provide e-commerce services?

Many Web hosting services, such as those provided by Yahoo!, provide e-commerce features in addition to hosting and domain registration all in one place. If you're thinking of starting a business or taking your existing business online, you may want to make sure your service provider can handle e-commerce transactions. If you plan to sell a lot of products, I also recommend a shopping cart system, which is a program that enables visitors to add products to a checkout page that tracks and tallies selected items as a visitor moves through your site. You can buy shopping cart systems separately, but many service providers, such as Yahoo!, include shopping cart features as part of their online store services.

Do you offer technical support?

If you run into trouble uploading or maintaining your site, you might need to contact your hosting company to find out specifics about connecting to its Web server. If you want to use more-advanced services, such as an e-commerce system, you're even more likely to need its help. The bottom line: Technical support is important, and it's always a good idea to make sure you can get help when you need it. Some Web hosting services have knowledgeable technical support staff on call 24 hours a day; others might never answer the phone but respond instead to e-mail inquiries. Before you even sign up for service, e-mail a few questions or call the tech support line of the service providers you're considering to see how long it takes each one to respond to your initial questions. If you have trouble getting your initial questions answered from a Web hosting service, you'll probably have even more trouble getting help after the Web host has your money. Most Web hosts post frequently asked questions (FAQs) on their Web sites. FAQs can be a great place to get answers to common questions and to find out about common problems other users are having - before you even sign up.